Refund and Returns Policy

Essentials Clothing: Returns & Exchanges

At Essentials Clothing, we prioritize delivering the highest quality apparel and accessories to our valued customers. Recognizing that occasional discrepancies might arise, we readily assist with any return or exchange requests.

30-Day Return Window:

We offer a generous 30-day return policy commencing from the date of delivery. This affords you ample time (30 days) to request a return if your purchase falls short of expectations.

Return Eligibility:

For a return to be authorized, your item must adhere to the following:

• Uncompromised Condition: Maintain the item in the state it arrived, unused and unworn.
• Original Tags Attached: Ensure all original tags remain affixed to the garment.
• Preserved Packaging: Utilize the original packaging for the return shipment.
• Proof of Purchase: Kindly provide your receipt or purchase confirmation.

Initiating a Return:

To commence a return, kindly reach out to our customer service team via email at Support@.essentialclothingsofficial.com. They will expertly guide you through the process and provide a return shipping label.

Important Note:

Refrain from sending returns without prior authorization and a return label. Unauthorized returns will be politely declined.

Damages, Defects, or Incorrect Items:

Upon receipt, thoroughly inspect your order for any defects, damages, or discrepancies. If encountered, promptly contact us for prompt resolution.

Return Limitations:

Certain items, due to hygiene or safety concerns, are exempt from returns. This includes perishable goods, custom-made products, and personal care items. Additionally, hazardous materials, flammable liquids, and gases are also non-returnable. For any clarification regarding the eligibility of a specific item, please do not hesitate to contact us.

Exchange Process:

To exchange an item for a different size, color, or style, initiating a return for the original item and placing a separate order for the desired item is recommended. This approach ensures the swiftest processing and delivery of your new selection.

EU 14-Day Cooling-Off Period:

For orders shipped to the European Union, a 14-day window exists to cancel or return the order without justification. The previously outlined eligibility criteria for returns still apply.

Refund Process:

Upon receiving and inspecting your return, we will promptly notify you of the approval or rejection of your refund request. Approved refunds will be processed within 10 business days and credited back to your original payment method. Please note that additional processing time might be required by your bank or credit card company. If your refund isn't received within 15 business days of approval, kindly contact us at Support@.essentialclothingsofficial.com.

Thank you for selecting Essentials Clothing for your online apparel and accessory needs. We remain committed to your satisfaction and a streamlined return and exchange experience.